Foxglove Connect User Information

As part of Foxglove Connect’s services, we may receive information from wireless carriers, operators, or our clients, such as an end user’s mobile phone number. In some limited instances, additional information such as a user’s geographic location, a personal identification number (PIN), or a mailing address is also provided. Additionally, we process message content from our clients which may contain personal information on behalf of a mobile end user. Foxglove Connect does not create this content nor is it responsible for the content sent or received by our clients or any end user; we are simply the passive conduit through which the content is sent. Regardless, our agreements with our clients ensure that the client has the ultimate responsibility to obtain any and all required “opt-ins” or other consent(s) from end users prior to such information being sent. Any mobile user information collected pursuant to the above is governed by the Foxglove Connect Privacy Policy as well as Foxglove Connect’s internal policies regarding confidential and personally identifiable information. We also include specific provisions in the contracts with our clients to ensure that responsibility for compliance-related obligations and message content is within their control. If you have questions or would like more information, please contact your account manager.

What information do we collect?

When you visit the site, we may collect information relating to your usage which enables us to improve the useful ness of our Site, the quality of our service, and Site performance by measuring and analyzing non-identifying usage and volume statistical information.

Information gathered may include, but is not limited to, the following: the activity of the Site visitor’s browser when the visitor is viewing the Site; the site path of visitors; the time visitors come to the Site; and technical data about your browser, your internet IP address and operating system (PC or tablet /mobile device). Foxglove Connect reserves the right to publish anonymous, aggregate summary information regarding its Site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of our visitors’ usage of the Site.

Recommendations and personalization – We use your personal data to recommends, features and products and services that might be of interest to you, identify your preferences and personalize your experience with Foxglove. Communicate with you- We use your personal information to communicate with you in relation to Foxglove Services via different channels (phone, email, chat).

As a result, you may be requested to provide information such as, but not limited to, name, company phone number, e-mail address and postal address. Foxglove Connect may use cookies to help us collect and store this information, as described in more detail below:

Personal information collection

We will ask you when we need information that personally identifies you or allows us to contact you. The personal information we collect may include information about Foxglove products and services, entering a contest, ordering E- mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Foxglove products. The personal information we collect includes your name, title, company or organization name, work E-mail, work phone, work or home address, information about your job function, information about your company, and credit card information, to collect and use the following kinds of personal information:

What Are Cookies?

Cookies are files that web servers place on an Internet user’s computer that are designed to store basic information (such as visitor preferences). These allow visitors to the Site to enjoy more seamless visits (for example by remembering your preferences) and more accurately measures visitor behaviour on the Site. There are two types of cookies: session and persistent. Session cookies exist only during an Internet user’s online session. They disappear from the user’s computer when he/she closes the browser software. Persistent cookies remain on the user’s computer after the browser has been closed. The cookies used on the Site do not identify you personally. They merely recognize your browser, unless you choose to identify yourself voluntarily. You may choose to identify yourself for any one of the following reasons: by asking the browser to remember your username and password, by responding to a promotional offer, or by personalizing a web page or requesting more information on a product or service. Otherwise you remain anonymous. Users who disable their Web browsers’ ability to accept cookies will still be able to browse the Site; however, they may lose some of the functionality provided by the use of cookies. Visitors have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate button on the sign-in page, and this cookie will not be used. For further information about disabling cookies, you can visit www.allaboutcookies.org. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Site and services that depend on cookies.

How do we use the information we collect?

Foxglove Connect will share your personal information only in the manner described in this Privacy Policy. Foxglove Connect may use the information collected on the Site to contact you in order to further discuss your interest in our company, our services, and to share information with you regarding our company, such as marketing promotions and events. This information may also be used to improve the services we provide you. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect and will not be shared with third parties, unless specifically authorized by you. However, we may need to disclose your personal information to our legal advisers, in order to protect our rights and to preserve the safety of our users, when required to so do by law, or in order to comply with a current judicial proceeding, a court order, or legal process served on the Site. When sharing your personal information we will take all reasonable and appropriate measures to protect your information in accordance with this Privacy Policy, Foxglove Connect’s internal policies and procedures, and applicable legal requirements.

Using Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, Foxglove may use personal information to provide you with more effective customer service, to improve the Site and any related Foxglove products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Foxglove products and services, and/or share information with Foxglove partners so they may send you information about their products and services. Foxglove occasionally hires other companies to provide limited services on its behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Foxglove may disclose personal information if required to do so by law or in the in good faith that such action is necessary to

Personal information collected on the Site may be stored and processed in India or any other country in which Foxglove or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country, and Foxglove may use your personal information to:

Where Foxglove discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub- contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Foxglove may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.