The Click-to-Call link feature, as its name implies, enables potential clients to connect with a company representative in real-time by just clicking the Contact Us or Call Now button they see on the company's website or mobile application. By simply entering their phone number on the company website or app, users can also receive a call from any company using this sort of digital communication.
This feature is extremely helpful for customer-facing employees across industries because sometimes customers only want to speak to a real person.